Shape the Digital World

Join OFA to immerse yourself in an atmosphere to develop innovative solutions for IFAs.

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Requirement – Telesales

Designation – Executive/Sr. Executive

Roles & Responsibility:

  • Making outbound calls on the leads given
  • Influence customers to register for service by following a script to give product reference information.
  • Handle customer questions.
  • Explaining entire OFA platform to IFAs
  • Convincing IFAs to register on the OFA platform
  • Getting registration process done for the IFAs on the system.
  • Contact customers to follow up on initial interaction
  • Maintain database by entering, verifying, and backing up data.
  • Maintain quality service by following organization standards.
  • Maintain technical knowledge by attending educational workshops; reviewing publications.
  • Contributes to team effort by accomplishing related results as needed
  • Achieving Monthly Targets

Education qualification:

Graduate (in any field)

Knowledge of Mutual Fund industry

 

Requisite experience:

  • 6 months – 1 year in telesales
  • Fresher also welcomed

Key Competencies

  • Communication skills
  • Persuasiveness
  • Adaptability
  • Initiative
  • Tenacious
  • Stress tolerance
  • High energy levels
  • Self-motivation
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